Patient representative

Duties and responsibilities:

 The patient representatives work for the healthcare administrators to address the concerns and the special needs of patients and also their families. They evaluate patient’s satisfaction, investigate complaints, they collect information about the patients dissatisfaction, they also work with departments to resolve the patients problems, and they even educate staff.

Patient representatives work in the hospital, nursing homes, some other long-term care facilities, and in public health agencies.

Average salary:

 $20,000 - $40,000

Educational requirements:

 The students should take more challenging courses in high school for business, science, math, and English.

The requirements are different but most employers prefer college graduates with background of health or social services. The experience or course work in conflict resolution is also valued.